Graham Knoll

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Image of Graham with the Chicago Skyline in the background
I primarily work with ServiceNow for ticketing, Azure or AWS for cloud computing, and Intune for endpoint management.

At my first job I was a packager and delivery boy. I packed signs into boxes and drove around town delivering them to people.

Then, I started working retail and would eventually end up working in the bakery department of a large midwest grocery store chain. This is where I really nailed down customer relationships. All the regulars knew me and would come over to the bakery just to talk to me! I eventually had spent so much time working there that I became the "guy-in-charge" whenever my managers called off.

But then I finally got the chance to work in IT and use my degree at Afni where I now work as a IT Support Technician!

Right now my goal is to learn and try as many different things as I can. I studied cyber security in school, but I also enjoy networking, webdev, database, and cloud management. Within five years I hope to move into a role related to one of those subjects and continue to expand my knowledge. As I move forward in my IT journey, I really want to master what I do and continue to provide excellent support to users.

Yes! I've built many computers for friends, family, and myself. I find out their needs and choose hardware that will suit their use-case. I love to upgrade my components and I'm always thinking about doing new builds.

You can check either my LinkedIn profile for the most up-to-date info or the bottom of my About me page

The best way to reach me would be messaging me on LinkedIn